If your Canon printer is showing as offline, first check that it is powered on and properly connected to your computer or network. Restart both the printer and your computer. In settings, navigate to “Devices and Printers” and set the printer to "Use Printer Online" to resolve the issue.

Why Is My Canon Printer Offline? How to Fix It

An offline Canon printer can be frustrating, especially when you need to print important documents. Various factors can cause your printer to appear offline, but fortunately, most issues can be resolved quickly. Below, we explore common reasons for an offline status and provide step-by-step solutions to get your printer back online.

Common Reasons for an Offline Canon Printer

1. Connection Issues: The printer may not be properly connected to your computer or network, either through USB or Wi-Fi.

2. Power Issues: The printer might be turned off or not receiving power.

3. Network Problems: If you're using a wireless connection, network instability or disconnections can lead to an offline status.

4. Incorrect Printer Settings: The printer might be set to offline mode in the computer's settings.

5. Driver Issues: Outdated or corrupt printer drivers can cause communication problems between your printer and computer.

6. Spooler Problems: The print spooler service on your computer may be paused or stopped, preventing print jobs from being processed.

How to Fix an Offline Canon Printer

Step 1: Check Power and Connections

• Power On: Ensure the printer is plugged in and powered on. Look for any warning lights or error messages on the printer's display.

• Connection Type:

  • For USB: Check that the USB cable is securely connected to both the printer and the computer. Try using a different USB port.

  • For Wi-Fi: Ensure the printer is connected to the same Wi-Fi network as your computer. Use the printer's control panel to check the Wi-Fi status.

Step 2: Restart Devices

• Printer: Power off the printer, wait for about 30 seconds, and then turn it back on.

• Computer: Restart your computer to refresh the connection.

Step 3: Set Printer to Online Mode

• For Windows:

  1. Open Control Panel and go to Devices and Printers.

  2. Right-click on your Canon printer and select See what's printing.

  3. In the window that opens, click on Printer in the menu bar.

  4. If Use Printer Offline is checked, uncheck it.

• For Mac:

  1. Go to System Preferences > Printers & Scanners.

  2. Select your Canon printer from the list.

  3. Ensure that the printer is not set to "Pause Printing" or "Use Offline."

Step 4: Update or Reinstall Printer Drivers

• Go to Canon's official support website and download the latest drivers for your printer model.

• Uninstall the current drivers from your computer:

  • For Windows: Open Control Panel > Devices and Printers, right-click your printer, and select Remove Device.

  • For Mac: Open System Preferences > Printers & Scanners, select your printer, and click the minus (-) button to remove it.

• Install the downloaded drivers and follow the setup instructions.

Step 5: Restart Print Spooler Service (Windows Only)

1. Press Windows + R to open the Run dialog.

2. Type services.msc and press Enter.

3. Scroll down and find Print Spooler. Right-click it and select Restart.

4. Ensure the service is set to Automatic by right-clicking, selecting Properties, and changing the Startup type.

Step 6: Check Network Connection (For Wireless Printers)

• Router Check: Ensure that your router is functioning properly. Restart the router if needed.

• Signal Strength: Make sure your printer is within range of your Wi-Fi signal. If necessary, move it closer to the router.

Step 7: Run Windows Troubleshooter (Windows Only)

1. Open Settings and go to Update & Security.

2. Click on Troubleshoot, then select Additional troubleshooters.

3. Find and run the Printer troubleshooter. Follow the on-screen instructions.

Canon Printer Offline But Connected to Wi-Fi: Troubleshooting Guide

If your Canon printer is connected to Wi-Fi but still shows as offline, it can be frustrating, especially when you need to print documents urgently. This issue can arise due to several reasons, including settings, driver issues, or network problems. Below is a troubleshooting guide to help you resolve this issue.

Common Causes

1. Printer Settings: The printer may be set to offline mode in your computer's settings.

2. Driver Issues: Outdated or corrupted printer drivers can hinder communication between the printer and the computer.

3. Network Issues: Even if the printer is connected to Wi-Fi, there may be network connectivity issues affecting communication with the computer.

4. Print Spooler Issues: The print spooler service on your computer may not be functioning correctly.

5. Firewall or Antivirus Interference: Sometimes, security software can block communication between your printer and computer.

How to Fix Canon Printer Offline But Connected to Wi-Fi

Step 1: Check Printer Status

• Power and Connection: Ensure that your Canon printer is powered on and connected to the Wi-Fi network. Look for a Wi-Fi indicator light on the printer that confirms a successful connection.

Step 2: Set Printer to Online Mode

• For Windows:

  1. Open Control Panel and go to Devices and Printers.

  2. Right-click on your Canon printer and select See what’s printing.

  3. In the print queue window, click on Printer in the menu.

  4. Ensure that Use Printer Offline is unchecked.

• For Mac:

  1. Open System Preferences and select Printers & Scanners.

  2. Click on your Canon printer from the list.

  3. Make sure it’s not paused or set to offline.

Step 3: Restart Devices

• Printer: Turn off your printer, wait for about 30 seconds, and turn it back on.

• Computer: Restart your computer to refresh the connection.

Step 4: Update or Reinstall Printer Drivers

• Visit Canon's official support website and download the latest drivers for your printer model.

• Uninstall Old Drivers:

  • For Windows: Open Control Panel > Devices and Printers, right-click your printer, and select Remove Device.

  • For Mac: Open System Preferences > Printers & Scanners, select your printer, and click the minus (-) button to remove it.

• Install the new drivers and follow the setup instructions.

Step 5: Check Network Settings

• Ensure Same Network: Confirm that both your printer and computer are connected to the same Wi-Fi network. Sometimes, multiple networks may cause confusion.

• Restart Router: If you suspect network issues, restart your router to refresh the connection.

Step 6: Run the Print Spooler Service (Windows Only)

1. Press Windows + R to open the Run dialog.

2. Type services.msc and press Enter.

3. Find Print Spooler in the list, right-click it, and select Restart.

4. Make sure its Startup type is set to Automatic.

Step 7: Disable Firewall/Antivirus Temporarily

• Sometimes, security software can block printer communication. Temporarily disable your firewall or antivirus and check if the printer status changes. If it does, configure the software to allow printer communication.

Step 8: Use Canon’s Printer Troubleshooter (Windows Only)

1. Go to Settings > Update & Security.

2. Click on Troubleshoot and then select Additional troubleshooters.

3. Find and run the Printer troubleshooter, and follow the on-screen prompts.

Canon Printer Offline on Mac: Troubleshooting Guide

If your Canon printer is showing as offline on your Mac, it can be frustrating, especially when you need to print important documents. This issue may arise due to several factors, including connection problems, driver issues, or incorrect settings. This guide will help you identify the causes and provide step-by-step solutions to get your Canon printer back online.

Common Causes of Canon Printer Offline on Mac

1. Connection Issues: The printer may not be properly connected to your Mac or the network.

2. Power Issues: The printer might be turned off or experiencing a power failure.

3. Network Problems: Wireless network instability can lead to the printer appearing offline.

4. Incorrect Printer Settings: The printer may be set to offline mode in the Mac’s printer settings.

5. Driver Issues: Outdated or corrupt printer drivers can prevent communication between your printer and Mac.

6. Print Spooler Issues: The print spooler service might be experiencing problems, preventing jobs from being processed.

How to Fix Canon Printer Offline on Mac

Step 1: Check Printer Status

• Power On: Ensure that the printer is powered on and not displaying any error messages. Check for any warning lights or indicators on the printer.

• Connection Type: Verify whether your printer is connected via USB or Wi-Fi. If using Wi-Fi, ensure the printer is connected to the same network as your Mac.

Step 2: Restart Your Devices

• Printer: Turn off the printer, unplug it from the power source, wait for about 30 seconds, then plug it back in and turn it on.

• Mac: Restart your Mac to refresh the connection and clear any temporary issues.

Step 3: Check Printer Connection on Mac

1. Go to System Preferences > Printers & Scanners.

2. Look for your Canon printer in the list. If it shows as offline, select it and click the - button to remove it.

Step 4: Add the Printer Again

1. In the Printers & Scanners window, click the + button to add a new printer.

2. Select your Canon printer from the list and click Add. This will reinstall the printer and associated drivers.

Step 5: Set the Printer to Online Mode

1. With the Printers & Scanners window open, right-click on your Canon printer.

2. Ensure that it is not set to Pause Printing or Use Offline. If either option is checked, uncheck it.

Step 6: Update Printer Drivers

1. Visit Canon’s official support website and search for your printer model.

2. Download the latest drivers compatible with macOS.

3. Once downloaded, open the file and follow the installation instructions to update the drivers.

Step 7: Reset Printing System (If Necessary)

If the above steps do not resolve the issue, you may need to reset the printing system:

1. Open System Preferences > Printers & Scanners.

2. Right-click (or Control-click) in the printer list and select Reset printing system.

3. Confirm the reset. This will remove all printers, so you’ll need to add them back.

4. After the reset, click the + button to add your Canon printer again.

Step 8: Check Firewall/Antivirus Settings

• Sometimes, your firewall or antivirus software may block the printer connection. Temporarily disable these programs to see if the printer status changes. If it does, configure the software to allow printer communication.

Step 9: Run the Mac Printer Troubleshooter

• While macOS does not have a built-in printer troubleshooter like Windows, you can resolve most issues through the above steps. If needed, consult Apple’s support resources for additional help.

Canon Printer Offline on Windows 10/11: Troubleshooting Guide

If your Canon printer is showing as offline on your Windows 10 or 11 computer, it can be a significant inconvenience, especially when you need to print documents urgently. This issue may arise from various factors such as connection problems, incorrect settings, or driver issues. Here’s a comprehensive troubleshooting guide to help you resolve the offline status of your Canon printer.

Common Causes of Canon Printer Offline on Windows 10/11

1. Connection Issues: The printer may not be correctly connected to your computer or network (USB or Wi-Fi).

2. Power Issues: The printer might be turned off or not receiving power.

3. Network Problems: Wireless connectivity issues can lead to the printer appearing offline.

4. Incorrect Printer Settings: The printer may be set to offline mode in Windows settings.

5. Driver Issues: Outdated or corrupt printer drivers can cause communication problems between your printer and computer.

6. Print Spooler Issues: The print spooler service may not be functioning correctly, preventing print jobs from being processed.

How to Fix Canon Printer Offline on Windows 10/11

Step 1: Check Printer Status

• Power On: Ensure the printer is powered on and displaying no error messages. Check for warning lights or alerts on the printer's display.

• Connection Type: Verify if the printer is connected via USB or Wi-Fi. If using Wi-Fi, make sure the printer is connected to the same network as your computer.

Step 2: Restart Your Devices

• Printer: Turn off the printer, unplug it from the power source, wait for about 30 seconds, then plug it back in and turn it on.

• Computer: Restart your computer to refresh the connection and resolve any temporary issues.

Step 3: Set the Printer to Online Mode

1. Open Settings by pressing Windows + I.

2. Go to Devices > Printers & scanners.

3. Locate your Canon printer in the list. If it shows as offline, click on it and select Open queue.

4. In the print queue window, click on Printer in the menu bar.

5. If Use Printer Offline is checked, uncheck it.

Step 4: Update or Reinstall Printer Drivers

1. Go to Canon’s official support website and download the latest drivers for your printer model.

2. Uninstall Old Drivers:

   • Open Settings > Devices > Printers & scanners.

   • Click on your Canon printer, select Remove device.

3. Install the new drivers by following the instructions provided on the Canon website.

Step 5: Restart Print Spooler Service

1. Press Windows + R to open the Run dialog.

2. Type services.msc and press Enter.

3. In the Services window, locate Print Spooler.

4. Right-click on Print Spooler and select Restart.

5. Ensure the Startup type is set to Automatic.

Step 6: Check Network Settings (For Wireless Printers)

• Ensure Same Network: Confirm that both your printer and computer are connected to the same Wi-Fi network. If not, reconnect the printer to the correct network.

• Restart Router: If you suspect network issues, restart your router to refresh the connection.

Step 7: Disable Firewall/Antivirus Temporarily

• Your firewall or antivirus software may block communication between the printer and your computer. Temporarily disable these programs to see if the printer status changes. If it does, configure the software to allow printer communication.

Step 8: Run Windows Troubleshooter

1. Open Settings by pressing Windows + I.

2. Go to Update & Security > Troubleshoot > Additional troubleshooters.

3. Select Printer and run the troubleshooter. Follow the on-screen instructions to identify and resolve any issues.

Step 9: Reset the Printer (If Necessary)

If all else fails, you may need to reset the printer settings:

1. Power off the printer and unplug it.

2. Wait for about 10 minutes before plugging it back in and turning it on.

3. Reconnect it to your computer and check for offline status.

Canon Printer Offline: Causes and How to Get It Back Online

If your Canon printer is showing as offline, it can be a frustrating experience, especially when you need to print important documents. This issue can arise due to various factors, including connection problems, incorrect settings, and driver issues. Below is a comprehensive guide on understanding why your Canon printer might be offline and how to troubleshoot the issue to get it back online.

Common Causes of Canon Printer Offline

1. Connection Issues: The printer may not be correctly connected to your computer or network, either via USB or Wi-Fi.

2. Power Issues: The printer may be turned off, in sleep mode, or not receiving power.

3. Network Problems: Wireless connectivity issues can lead to the printer being recognized as offline, even if it appears connected.

4. Incorrect Printer Settings: The printer may be set to offline mode in your computer’s settings.

5. Driver Issues: Outdated or corrupt printer drivers can disrupt communication between your printer and computer.

6. Print Spooler Issues: The print spooler service may be malfunctioning, preventing print jobs from being processed.

How to Get Your Canon Printer Back Online

Step 1: Check Printer Status

• Power On: Ensure the printer is powered on and not displaying any error messages. Check for warning lights or alerts on the printer’s display.

• Connection Type: Verify if the printer is connected via USB or Wi-Fi. If using Wi-Fi, ensure the printer is connected to the same network as your computer.

Step 2: Restart Your Devices

• Printer: Turn off the printer, unplug it from the power source, wait for about 30 seconds, then plug it back in and turn it on.

• Computer: Restart your computer to refresh the connection and clear any temporary issues.

Step 3: Set the Printer to Online Mode

• For Windows:

  1. Open Control Panel and go to Devices and Printers.

  2. Locate your Canon printer, right-click on it, and select See what's printing.

  3. In the print queue window, click on Printer in the menu bar.

  4. If Use Printer Offline is checked, uncheck it.

• For Mac:

  1. Open System Preferences and select Printers & Scanners.

  2. Click on your Canon printer in the list.

  3. Ensure it is not set to Pause Printing or Use Offline.

Step 4: Update or Reinstall Printer Drivers

1. Go to Canon’s official support website and download the latest drivers for your printer model.

2. Uninstall Old Drivers:

   • For Windows: Open Control Panel > Devices and Printers, right-click your printer, and select Remove Device.

   • For Mac: Open System Preferences > Printers & Scanners, select your printer, and click the minus (-) button to remove it.

3. Install the new drivers following the instructions provided on the Canon website.

Step 5: Restart Print Spooler Service (Windows Only)

1. Press Windows + R to open the Run dialog.

2. Type services.msc and press Enter.

3. Find Print Spooler in the list, right-click it, and select Restart.

4. Ensure the Startup type is set to Automatic.

Step 6: Check Network Settings (For Wireless Printers)

• Ensure Same Network: Confirm that both your printer and computer are connected to the same Wi-Fi network. If not, reconnect the printer to the correct network.

• Restart Router: If you suspect network issues, restart your router to refresh the connection.

Step 7: Disable Firewall/Antivirus Temporarily

• Sometimes, your firewall or antivirus software may block communication between the printer and your computer. Temporarily disable these programs to see if the printer status changes. If it does, configure the software to allow printer communication.

Step 8: Run the Printer Troubleshooter (Windows Only)

1. Open Settings by pressing Windows + I.

2. Go to Update & Security > Troubleshoot > Additional troubleshooters.

3. Select Printer and run the troubleshooter. Follow the on-screen instructions to identify and resolve any issues.

Step 9: Reset the Printer (If Necessary)

If all else fails, you may need to reset the printer settings:

1. Power off the printer and unplug it.

2. Wait for about 10 minutes before plugging it back in and turning it on.

3. Reconnect it to your computer and check for offline status.

Canon Printer Offline or Not Responding: Troubleshooting Guide

If your Canon printer is offline or not responding, it can disrupt your workflow and cause frustration, especially when you have important documents to print. This issue can occur due to various reasons, including connectivity problems, incorrect settings, or outdated drivers. Below is a comprehensive guide on understanding why your Canon printer may be offline or not responding, along with steps to troubleshoot and resolve the issue.

Common Causes of Canon Printer Offline or Not Responding

1. Connection Issues: The printer may not be properly connected to your computer or network, whether via USB or Wi-Fi.

2. Power Issues: The printer might be turned off, in sleep mode, or not receiving power.

3. Network Problems: Wireless connectivity issues can prevent the printer from communicating with the computer.

4. Incorrect Printer Settings: The printer may be set to offline mode or paused in the computer’s settings.

5. Driver Issues: Outdated, corrupted, or incompatible printer drivers can disrupt communication between the printer and computer.

6. Print Spooler Issues: The print spooler service may not be functioning correctly, preventing print jobs from being processed.

7. Firewall or Antivirus Interference: Security software may block communication between the printer and your computer.

How to Troubleshoot Canon Printer Offline or Not Responding

Step 1: Check Printer Status

• Power On: Ensure the printer is powered on and check for any error messages on the printer’s display. Look for warning lights or alerts indicating an issue.

• Connection Type: Verify whether the printer is connected via USB or Wi-Fi. If using Wi-Fi, ensure the printer is connected to the same network as your computer.

Step 2: Restart Your Devices

• Printer: Turn off the printer, unplug it from the power source, wait for about 30 seconds, then plug it back in and turn it on.

• Computer: Restart your computer to refresh the connection and resolve any temporary issues.

Step 3: Set the Printer to Online Mode

• For Windows:

  1. Open Control Panel and navigate to Devices and Printers.

  2. Locate your Canon printer, right-click on it, and select See what’s printing.

  3. In the print queue window, click on Printer in the menu bar.

  4. If Use Printer Offline is checked, uncheck it.

• For Mac:

  1. Open System Preferences and select Printers & Scanners.

  2. Click on your Canon printer in the list.

  3. Ensure it is not set to Pause Printing or Use Offline.

Step 4: Update or Reinstall Printer Drivers

1. Go to Canon’s official support website and download the latest drivers for your printer model.

2. Uninstall Old Drivers:

   • For Windows: Open Control Panel > Devices and Printers, right-click your printer, and select Remove Device.

   • For Mac: Open System Preferences > Printers & Scanners, select your printer, and click the minus (-) button to remove it.

3. Install the new drivers following the instructions provided on the Canon website.

Step 5: Restart Print Spooler Service (Windows Only)

1. Press Windows + R to open the Run dialog.

2. Type services.msc and press Enter.

3. In the Services window, locate Print Spooler.

4. Right-click on Print Spooler and select Restart.

5. Ensure the Startup type is set to Automatic.

Step 6: Check Network Settings (For Wireless Printers)

• Ensure Same Network: Confirm that both your printer and computer are connected to the same Wi-Fi network. If they are not, reconnect the printer to the correct network.

• Restart Router: If you suspect network issues, restart your router to refresh the connection.

Step 7: Disable Firewall/Antivirus Temporarily

• Sometimes, your firewall or antivirus software may block communication between the printer and your computer. Temporarily disable these programs to see if the printer status changes. If it does, configure the software to allow printer communication.

Step 8: Run the Printer Troubleshooter (Windows Only)

1. Open Settings by pressing Windows + I.

2. Go to Update & Security > Troubleshoot > Additional troubleshooters.

3. Select Printer and run the troubleshooter. Follow the on-screen instructions to identify and resolve any issues.

Step 9: Reset the Printer (If Necessary)

If all else fails, you may need to reset the printer settings:

1. Power off the printer and unplug it.

2. Wait for about 10 minutes before plugging it back in and turning it on.

3. Reconnect it to your computer and check for offline status.

How to change Canon Printer offline state mode to online

Changing your Canon printer from offline to online mode is a straightforward process. Follow these steps based on your operating system:

For Windows

Method 1: Set Printer to Online via Devices and Printers

1. Open Control Panel:

   • Press Windows + R to open the Run dialog.

   • Type control and press Enter.

2. Navigate to Devices and Printers:

   • Click on Devices and Printers.

3. Locate Your Printer:

   • Find your Canon printer in the list of devices.

4. Set Printer Online:

   • Right-click on your printer and select See what’s printing.

   • In the print queue window, click on Printer in the menu bar.

   • If Use Printer Offline is checked, uncheck it.

Method 2: Restart Print Spooler Service

1. Open Run Dialog:

   • Press Windows + R.

2. Access Services:

   • Type services.msc and press Enter.

3. Find Print Spooler:

   • Scroll down to find Print Spooler.

4. Restart the Service:

   • Right-click on Print Spooler and select Restart.

For Mac

1. Open System Preferences:

   • Click on the Apple menu in the top left corner and select System Preferences.

2. Select Printers & Scanners:

   • Click on Printers & Scanners.

3. Locate Your Printer:

   • Find your Canon printer in the list on the left side.

4. Set Printer Online:

   • If your printer is showing as offline, click on it and look for any options to resume or set it online. Ensure it is not paused or set to Use Offline.

Additional Steps for Both Windows and Mac

1. Check Printer Status:

   • Ensure the printer is powered on and connected to the same network as your computer (for wireless printers).

2. Restart Your Devices:

   • Restart both your printer and computer to refresh the connection.

3. Update Printer Drivers:

   • Make sure you have the latest drivers installed for your Canon printer from the official Canon website.

4. Check Network Connection:

   • If your printer is connected via Wi-Fi, ensure the Wi-Fi signal is strong and stable.